Our goal is to always provide prompt and friendly service. Our office will be closed from April 17th to April 25th due to the Global Specialty Coffee Expo. During office closures, customers may still make purchases in the store but should know that emails and phone calls cannot be replied to until the offices reopen. There will also be a shipping delay with orders purchased during this period, with products shipping on the first day the office reopens. Thank you!
Normal SCA Store hours: Monday – Friday, 8am – 5pm PDT
Our UK Shop will remain open, and will operate normally during this time.
“Orders are processed and shipped from our warehouse within 1-2 business days (Monday through Friday, excluding Federal holidays). Please note, all delivery times are estimates and SCA is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, international customs regulations, or any other unforeseen factors. To estimate delivery dates accurately please take the 1-2 business days for processing in addition to the estimated shipping time of your preferred shipping method.
Shipping OptionsEstimated Delivery Times
USA - USPS (1st Class and Priority) 2 to 4 business days
USA - UPS 2nd day 1 to 2 business days
USA - UPS Standard 1 to 3 business days
While SCA makes every effort to adhere to these guidelines, these terms and conditions are in no way a promise or guarantee of delivery time. UPS options are for Monday through Friday delivery only; SCA does not offer UPS Saturday or weekend delivery. SCA is unable to provide estimates for international shipping times, and is not responsible for customs or other fees imposed by the destination country. shipping charges (including international surcharges) are not refundable.
During the holiday season, customers should take special care to allow for delivery days. SCA is not responsible for and will not accept returns of any gifts that fail to arrive before the holidays.”